Warranties and Repairs

Lettmann paddles are some of the strongest in the world. However, we and our customers both dish a huge amount of abuse on them. We’ve learned how to fix Lettmann paddles for pretty cheap if they break.

• If the paddle snaps in half where the male end enters the female end of the paddle, we carry replacement spigots/sleeves that can be epoxied back into place. This is designed to be the weak spot on the paddle and is meant to be easy and cheap to fix. We carry the spare parts on hand to fix paddles that break in this way
• If the joint happens to fail, we can replace the joints as well. We are moving to stainless steel joints, which are much more durable and well worth the few extra grams and cost over the existing aluminum joint
• In the worst case scenario where a blade or shaft breaks, we can sell you a half paddle

In the event of the failure of a Select Paddle, we process warranties through Highwater Hobbies. Don Boehmer sets the standard in responsiveness and customer service for the whitewater industry and we are happy to maintain our partnership with him.

We will accept returns within 30 days of purchase if the product hasn’t been used. For warranties, we will help customers through the warranty process with Lettmann if it is a manufacturer defect.

https://lettmann-shop.de/en/defektes-produkt